Shipping policy
Shipping Policy
Processing Time
Orders are processed within 1-2 business days after your order is placed. Please note that orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
• Standard Shipping: 3-7 business days
• Express Shipping: 1-3 business days
Please be aware that delivery times are estimates and can be affected by external factors beyond our control, such as weather conditions or carrier delays.
Shipment Confirmation & Order Tracking
Once your order is shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
We currently do not offer international shipping. [If international shipping is available, specify regions and estimated delivery times.]
Customs, Duties, and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We take great care in packaging your order, but if you receive your package and it is damaged, please contact us immediately at [your contact email]. We will work with you to resolve the issue.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier for further assistance.
Shipping Restrictions
Certain products may have shipping restrictions due to specific regional laws or regulations. These will be noted at checkout if applicable.
Contact Us
If you have any questions or concerns about your shipment, please contact us at support@zenzlifestyle.com